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Front Office Check Out

Job Description

LOCATION: UCA Women’s Center

EDUCATIONAL BACKGROUND: High School Diploma or GED

SUPERVISED BY: Director of Patient Access

DUTIES/ESSENTIAL FUNCTIONS:

  • Perform check out function through EMR system
  • Schedule appointments including: follow up visits, imaging, and in-office procedures
  • Provide patients with instructions for imaging and procedure appointments
  • Responsible for the collection, organization, and disbursement of superbills to check in staff
  • Provide back up for check in staff
  • Frequent communication with providers, secretaries and nurses regarding patients
  • Maintain patient confidentiality; adhere to HIPAA guidelines/regulations
  • Attend staff meetings as required
  • Other duties as assigned

SKILLS/EXPERIENCE

  • Prior experience in a medical office preferred
  • Computer experience within an EMR system
  • Pleasant and professional personality
  • Professional communication skills
  • Organizational skills
  • Multi-tasking

ENVIRONMENTAL / WORKING CONDITIONS: Work is performed in an office environment. Involves frequent personal communication and telephone contact with patients and coworkers. Work may be stressful at times.

ESSENTIAL JOB FUNCTIONS: Work requires hand dexterity for telephone and office machine operation and sitting for extended

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